Get Help
To receive the most immediate aid, please begin by reading the instructions below.
To receive the most immediate aid, please begin by reading the instructions below.
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Getting Started
Fill out our online Intake form by clicking 'Apply Now' below. One of our social workers will then contact you as soon as possible.
Step 1
Completing Connection
To deliver any and all aid available, you must send us the documents requested by our social worker to complete your file. Otherwise, we won’t be able to assist you without this documentation. Learn more about this in our FAQs further down this page.
Step 2
Best Path Forward
After your file has been created successfully, our social worker will partner with you to determine the best (and quickest) path forward.
Step 3
Keys To Good Tenancy
This is an 8 module long course to ensure you are a certified good tenant with the credentials to prove it.
Landlord Status Form
This is a document filled out by you and your landlord in order to determine the status of your landlord and the rental.
Resources for you and your property owner.
The first two steps are required for us to deliver support.
Additional Resources
Please sign up below to receive SMS text notifications about free resources and goods for you and your family.
What type of documents will I need to receive aid?
To expedite the process, please gather the following required documents: lease, rental license, certificate of suitability, income verification (paystubs, COMPASS report, SSI letter or SSD letter), three months of bank statements, a monthly budget sheet; copies of utility bills.
Typically, how long would it take for me to receive the aid I am eligible for?
Once you complete our intake form, we strive to contact you within one week. Depending on your circumstances and the documentation you can provide, you may receive goods or services within a few days of speaking with us.
Is my information I give to Family Promise of Philadelphia kept confidential?
The information that you provide will be confidential and will not be shared with anyone outside of our organization.
If I have submitted my application, what can I do in the meantime?
Please see the additional resources listed just below & visit our resource page for more information or resources from our sister organizations.
If this is an emergency, who should I contact?
Please call the Homelessness Prevention Hotline at 215-686-7177 or contact the City of Philadelphia's Office of Homeless Services at 215-686-7175. You can find their list of services here.
Frequently Asked Questions
This organization has truly been a blessing. I have been given food, clothing, furniture, temporary housing, transportation and household items. They have given my family all kinds of love, support, guidance, and resources during our major housing situation. I feel amazing and never could have made this tremendous progress without FP Philly. I appreciate all of you.
Family Promise
Alumni
To expedite the process, please gather the following required documents: lease, rental license, certificate of suitability, income verification (paystubs, COMPASS report, SSI letter or SSD letter), three months of bank statements, a monthly budget sheet; copies of utility bills.
Once you complete our intake form, we strive to contact you within one week. Depending on your circumstances and the documentation you can provide, you may receive goods or services within a few days of speaking with us.
Please call the Homelessness Prevention Hotline at 215-686-7177 or contact the City of Philadelphia's Office of Homeless Services at 215-686-7175. You can find their list of services here.
Please see the additional resources listed just below & visit our resource directory for more information or resources from our sister organizations.
The information that you provide will be confidential and will not be shared with anyone outside of our organization.
Additional Resources
Please sign up below to receive SMS text notifications about free resources and goods for you and your family.